Table of Contents
Key Takeaways
- User research uncovers implicit user pain points that stakeholders often overlook.
- Testing wireframes early in the product lifecycle saves up to 80% in rework costs.
The Fallacy of Internal Product Assumptions
Product managers and executives often assume they know how customers think. However, internal stakeholders possess deep domain context that end-users do not share, leading to over-engineered or confusing user interfaces.




